“In the end it’s not about how many threats you block — which certainly matters — it’s about how quickly and effectively you’re able to recover when something gets through, which it eventually will,” he observes. “Resilience means your business keeps running, your customers stay confident, and a bad day doesn’t become a crisis.”
No system is entirely bulletproof. “Even the best defenses can be breached,” Wheeler says. What separates successful organizations from those spiraling downward is how quickly they respond and bounce back. “If you can recover in hours, it’s a headache. If it takes weeks, it’s a disaster,” he notes. “Resilience is the difference between a temporary issue and lasting damage — to your business, your reputation, and your customer trust.”
3. Network, system, and endpoint visibility
You can’t fix what you can’t see or don’t know. “If you don’t have visibility into the security of your endpoints, then you won’t be able to detect when one of your endpoints is compromised,” says Sandra McLeod, interim CISO at Zoom. “If you have full coverage of your production environments, but are missing security controls and visibility into your dev environments, then you may be lacking critical protection of your code and build processes.”